Hi May,
Thank you for reaching out to us. We sincerely apologize for the disappointment you experienced with the dress you received.
Ensuring that our products accurately represent the images and descriptions provided on our website is of utmost importance to us. We regret that this was not the case for your order. Regarding the discrepancy in the skirt shape, we want to clarify that the flared appearance in the online photo is achieved with the addition of a petticoat worn underneath by the model.
We fully understand your concerns regarding the color and fit not meeting your expectations based on the online photos. Your feedback is incredibly valuable, and we take it seriously as we continuously strive to improve our offerings.
Once again, we apologize for any inconvenience caused and appreciate your understanding and patience.
Best Regards,
Your friends at Miss Lulo